35 Comments
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Giulia C.'s avatar

we don’t deserve you

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Giulia C.'s avatar

public service

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Taylor Barnett's avatar

anything for you!! 🙏

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Kelly Williams's avatar

The “most obsessed” tip is BRILLIANT!!

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Veronica Szalas Valentine's avatar

Agreed!!

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Taylor Barnett's avatar

It's a life line

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Julia Harrison's avatar

And I just thought the Morgane le fay shirt tyvm

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Taylor Barnett's avatar

Omg LOVE. I’ve been dying for something from them!!

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The Recruiting Rodeo's avatar

I never knew any of this so thank you so much.

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Rebecca Touger's avatar

I've also heard that final sale items can be returned if the measurements don't match. Never tried it though!

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Taylor Barnett's avatar

It’s true! The customer service team is extremely helpful

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Kara Haupt's avatar

✍️✍️✍️

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Sogole Kane's avatar

THE LORDS WORK

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Priya Vikram's avatar

immediately purchased the dôen pants🙂‍↕️

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Taylor Barnett's avatar

omg LOVE please share when they arrive

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Michelle's avatar

You should do an AMA. I have many questions about the measurements. Are child laborers trapped in the basement doing them?!? If they could be even close to accurate trr would have so many less returns.

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Taylor Barnett's avatar

AMA in the paid subscriber chat, always! TRR hires great people and of course they need to hit quota with high stakes (just like any other job) so sometimes mistakes happen... but sometimes these mistakes are what can lead you to amazing steals! ❤️

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Emma Saadi's avatar

The (Substack) People's Princess!! 😭🙏

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Shelby Slupek's avatar

Thank you for this! I’m so glad to know I can use the live chat to check on an item that says coming soon

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Taylor Barnett's avatar

HAHA I’m obsessed!!

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Nazih Nabeela's avatar

Wow 🤯

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Lucette's avatar

would love to hear your thoughts on filtering by quality - when do you consider “very good” or “good” to be doable / fixable? what items will you only buy in “excellent” shape?

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Taylor Barnett's avatar

Honestly, I focus more on the quality of the craftsmanship, design, and fabrics over the condition. I will buy a sweater if it's a little pilled, because as much as I love my clothing, I keep quite a small circulation in my wardrobe and will wear the piece to death/pill it myself anyway. Plus, NYC has some great dry cleaners haha

Also, don't take TRR's condition for face value, they're constantly mislabeling!! Many such cases of people ordering something in "good" condition and it arrives "excellent" xx

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Clarissa Johnston's avatar

I have sent in several items - brand new with tags!! - that were listed as very good.

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Taylor Barnett's avatar

!!!!

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alyse garcia's avatar

thank you ⭐️💗🙏

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Kaye Bassey's avatar

wait you are doing us all a service. These tips are incredible

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